Welcome to Carnets de route

Carnets de route contains information specifically aimed at refugees and refugee claimants, as well as the people assisting them. Carnets de route is intended to help you with the process of settling in when you arrive and during your first few years in Québec. 

 

With Carnets de route, you will enjoy an engaging experience: reliable, organized and accessible information about Québec society, steps to take, to-do lists, timelines, summary diagrams and much more!

 

Select whether you would like to view the website in English or French, then answer the following three questions to be directed to the right information.

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Image of a permanent resident card
Example of a permanent resident card
Did you arrive in Canada with permanent residency?
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Image of a positive Notice of Decision from the IRB
Example of a positive Notice of Decision from the IRBImmigration and Refugee Board of Canada
Have you received the IRBImmigration and Refugee Board of Canada ’s decision after your hearing?
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Your profile

Refugee Claims

You have made a refugee claim at a port of entry or from inside Canada. You are waiting for your hearing to determine whether you will be recognized as a refugee or person in need of protection.

Accepted Refugee Claims

After making a refugee claim in Canada, you have had your hearing and have been recognized as a refugee or person in need of protection. You can apply for permanent residency.

Refused Refugee Claims

You have had your hearing and have not been recognized as a refugee or person in need of protection. You are exploring the different options available to you.

Refugees

You arrived in Canada as a refugee and with permanent residency. You are being supported by a host organization or sponsorship group (sponsor) during your first year in Québec.

Resources

The Carnets de route project contains the information needed for refugees and refugee claimants to settle in. We provide a limited number of key resources. For additional resources near you and depending on your needs, please see other resource directories already available in Québec, like 211 or The Welcome Guide by Welcome Collective.

We are not responsible for the availability of the services offered by the resources in Carnets de route. Please note that their contact information may differ from the information shown here. 

Canadian Orientation Abroad Participant Workbook – IOM

Multilingual

 

Participant Workbook: Canadian Orientation Abroad Participant Workbook – IOM  

Audio Guide “O Canada – conversations dialogue”: Canadian Orientation Abroad: O-Canada Conversations 

Mobile application “O Canada”: O Canada – App Store 

    Community legal clinics – The Welcome Guide – Welcome Collective

    Greater Montréal – List of legal clinics

    Fauxavocat.ca (Fake Lawyers) – Barreau de Montréal

    Anonymous and confidential

    Find a commissioner for oaths – Justice Québec 

    Find a community justice centre

    Legal information, guidance and support

    Find a community legal centre – Commission des services juridiques 

    Find a lawyer – Barreau du Québec 

    To find a lawyer and/or check they have the right to practise

    Find a legal aid office – Commission des services juridiques

    Find a notary – Chambre des notaires du Québec 

    Find a Post Office – Canada Post

    Find a SAAQSociété de l’assurance automobile du Québec service outlet – Government of Québec

    Find an Immigration Consultant – College of Immigration and Citizenship Consultants 

    To find an immigration consultant and/or check they have the right to practise. 

    Click on “Find a Regulated Canadian Immigration Consultant who is able to represent clients before the Immigration and Refugee Board of Canada (RCIC-IRBs)” to ensure that your consultant has the RCIC-IRBImmigration and Refugee Board of Canada licence to represent you before the IRBImmigration and Refugee Board of Canada .

    Find an immigration consultant – Québec Register of Immigration Consultants 

    To find an immigration consultant and/or check they have the right to practise

    Find an immigration lawyer – AQAADIAssociation québécoise des avocats et avocates en droit de l’immigration (Québec Immigration Lawyers Association)

    To find an immigration lawyer and/or check they have the right to practise

    Find an immigration legal aid office – Legal Aid Montréal | Laval 

    Finding a CLSCLocal community service centre – Government of Québec

    Google Translate

    A free website to translate text and speech

    iTranslate

    A free speech translation app

    Legal services – The Refugee Centre

    Community legal clinic

    Mail forwarding by Canada Post

    Make an appointment for your driver’s licence – SAAQSociété de l’assurance automobile du Québec  

    Office de la protection du consommateur 

    If you have experienced fraud or for information

    Ordre des traducteurs, terminologues et interprètes agréés du Québec 

    Find a certified translator

    SayHi 

    A free speech translation app

    Tarjimly 

    A mobile app that lets you interact with a volunteer interpreter online

    Translating Documents – The Welcome Guide – Welcome Collective 

    Greater Montréal – Organizations and individuals that can translate documents

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