Welcome to Carnets de route

Carnets de route contains information specifically aimed at refugees and refugee claimants, as well as the people assisting them. Carnets de route is intended to help you with the process of settling in when you arrive and during your first few years in Québec. 

 

With Carnets de route, you will enjoy an engaging experience: reliable, organized and accessible information about Québec society, steps to take, to-do lists, timelines, summary diagrams and much more!

 

Select whether you would like to view the website in English or French, then answer the following three questions to be directed to the right information.

I speak :
Image of a permanent resident card
Example of a permanent resident card
Did you arrive in Canada with permanent residency?
Back to the previous question
Image of a positive Notice of Decision from the IRB
Example of a positive Notice of Decision from the IRBImmigration and Refugee Board of Canada
Have you received the IRBImmigration and Refugee Board of Canada ’s decision after your hearing?
Back to the previous question
Are you using a public computer?
Back to the previous question

Your profile

Refugee Claims

You have made a refugee claim at a port of entry or from inside Canada. You are waiting for your hearing to determine whether you will be recognized as a refugee or person in need of protection.

Accepted Refugee Claims

After making a refugee claim in Canada, you have had your hearing and have been recognized as a refugee or person in need of protection. You can apply for permanent residency.

Refused Refugee Claims

You have had your hearing and have not been recognized as a refugee or person in need of protection. You are exploring the different options available to you.

Refugees

You arrived in Canada as a refugee and with permanent residency. You are being supported by a host organization or sponsorship group (sponsor) during your first year in Québec.

Other tools

Introduction

Here are a few companion tools to Carnets de route created by the CERDA:

1. Carnets de route Promotional Poster

Download, print and share the Carnets de route promotional poster: it is bilingual and includes QR codes leading to the Carnets de route website.

Click here to download the promotional poster

2. Trousse d’outils pour soutenir l’intervention auprès de demandeurs d’asile

Trousse d’outils pour soutenir l’intervention auprès de demandeurs d’asile [French only]

Toolkit to raise awareness of the experiences of refugee claimants and the unique challenges of working with these individuals.

3. Toolkit – Access to Services for Asylum Seekers in Québec

Toolkit – Access to Services for Asylum Seekers in Québec

Tables summarizing the services available and unavailable to refugee claimants and an overview of the different possible migration situations.

4. Le PFSI : Favoriser l’accès aux soins de santé

Le PFSI : Favoriser l’accès aux soins de santé [French only]

Multiple tools to help professionals become providers and assist individuals with IFHPInterim Federal Health Program coverage.

5. Bien-être et santé mentale des personnes réfugiées

Bien-être et santé mentale des personnes réfugiées [French only]

Overview of mental health support practices and measures for refugees in Québec; webinars and other tools for counsellors.

6. Soutien dans l’intervention auprès des personnes en demande d’asile – Séance de partage d’outils

Soutien dans l’intervention auprès des personnes en demande d’asile – Séance de partage d’outils [French only]

List of tools and information sessions to support work with refugee claimants. Some tools are mainly intended for refugee claimants, while others are mainly for professionals and counsellors who work with this population.

Was this information useful?

Search

    Filter results

    More languages

    Chrome
    Safari