Welcome to Carnets de route
Carnets de route contains information specifically aimed at refugees and refugee claimants, as well as the people assisting them. Carnets de route is intended to help you with the process of settling in when you arrive and during your first few years in Québec.
With Carnets de route, you will enjoy an engaging experience: reliable, organized and accessible information about Québec society, steps to take, to-do lists, timelines, summary diagrams and much more!
Select whether you would like to view the website in English or French, then answer the following three questions to be directed to the right information.
Your profile
Refugee Claims
You have made a refugee claim at a port of entry or from inside Canada. You are waiting for your hearing to determine whether you will be recognized as a refugee or person in need of protection.
Accepted Refugee Claims
After making a refugee claim in Canada, you have had your hearing and have been recognized as a refugee or person in need of protection. You can apply for permanent residency.
Refused Refugee Claims
You have had your hearing and have not been recognized as a refugee or person in need of protection. You are exploring the different options available to you.
Refugees
You arrived in Canada as a refugee and with permanent residency. You are being supported by a host organization or sponsorship group (sponsor) during your first year in Québec.